Reference

How 555g Handles Your Personal Information

Your privacy matters to us. This policy explains exactly what data we collect when you use 555g, how we store it, and when we may share it — so you know what you're agreeing to.

Account data protectedbKash, Nagad, Rocket payment info handled securelyYou control your dataContact us to request changesPolicy applies to all device access
555g How 555g Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Support Open the live chat from your account dashboard on mobile or desktop. Our support team can confirm what data we hold and walk you through a data request.
Email Support Send your data request or privacy question to our support email. Include your registered account number so we can locate your records and respond promptly.
Account Help Centre Log in and visit the Help section to find data and privacy request forms. You can submit a request to review, update, or remove your personal information from there.
HOW WE PROTECT YOU

Data Handling, Security and Your Account

Account Security

Your account is protected with OTP verification on login. Each session from a new device triggers a fresh OTP to your registered mobile number before access is granted.

Payment Data Handling

When you deposit via bKash, Nagad, or Rocket, only the transaction reference and amount are stored on our end. Your wallet PIN and full wallet credentials are never passed to or stored by 555g.

Cookie and Tracking Policy

We use session cookies to keep you logged in across pages on mobile and desktop. You can clear cookies through your browser or device settings at any time without losing your account.

Data Retention and Removal

Account data is kept while your account is active. If you close your account, we retain only what applicable law requires. You can request a full data summary or deletion by contacting support.

Common Questions About Your Privacy on 555g

If something in this policy is unclear, these answers cover what most people ask. For anything not covered here, our support team can help directly through live chat or email.

We collect your name, mobile number, and any wallet details you provide during registration. If you deposit via bKash, Nagad, or Rocket, the transaction reference is also recorded against your account.

We only share data with payment processors like bKash, Nagad, and Rocket as needed to complete transactions. We do not sell your personal information to advertisers or other third parties.

We keep the minimum data required by applicable law after account closure. Everything else is removed. You can request confirmation of what remains by contacting our support team.

Yes. Log in and visit the Help section to submit a data access request, or contact support via live chat or email with your account number and we will respond with your data summary.

Go to your account settings on mobile or desktop to update contact details. For wallet information tied to bKash, Nagad, or Rocket, contact support directly so changes are verified correctly.

We use session cookies for login continuity across pages. You can clear or block cookies in your browser or device settings. Note that blocking all cookies may affect how certain account features work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.